360 Degree / Multi-Rater Surveys
Providing feedback and responding to feedback are two essential
elements for improving individual effectiveness. Unfortunately,
this is an area that proves challenging for most organisations.
In fact, if individuals in organisations were truly effective
in providing timely, sincere and balanced feedback to each
other, there would be little market for multi-rater or 360
degree surveys.
360 degree surveys are immensely popular as a cost effective
means for facilitating the provision and receipt of quality
feedback for leveraging personal effectiveness.
CompAssess offers a range of both standard and customised
360 degree surveys.
We can also provide professional feedback consultants to
help facilitate feedback and planning sessions with individuals.
Alternatively, we can train your managers to provide feedback
and coach their staff in a constructive and effective manner.
Standard 360 Degree Surveys
CompAssess has a suite of standard 360 degree surveys for
individuals and teams looking for feedback on strengths and
development opportunities. This is ideal for organisations
that do not have their own competency framework and are looking
for an “off the shelf” solution. It will also
suit organisations that have their own competency framework
but do not wish to incur the costs of setting up a customised
survey for a small number of people.
There are three different versions of the standard CompAssess
360 degree survey depending on the individual’s role
within the organisation:
- Senior Leader – designed for individuals
who manage the organisation at a senior level and who play
a significant role in setting the vision and strategic direction
of the organisation. Typically applies to someone running
a business unit, functional area, division or business
- Team Manager – designed for individuals
who manage a team and who are primarily engaged in making
tactical or operational decisions
- Individual – designed for individuals
who do not manage a team but make a valuable contrubution
to the organisation.
The key features and benefits of the standard CompAssess
360 degree feedback service are:
- Simple set-up process, i.e. minimal effort required to
run survey
- Easy to complete online surveys leading to higher response
rates
- Best practice competency based survey content means there
is a tighter link to relevant on-the-job behaviours and
skills
- Different surveys for different level roles means there
is a stronger alignment to the drivers of performance for
different level roles
- Automated invitations, reminder emails and tracking results
in a lower effort managing respondents
- Informative individual and group reports provide a clear
focus on what areas needs to be developed
- Optional feedback service with professional feedback
consultants to deliver feedback and coach around development
needs.
» Download an
overview of our standard 360 degree surveys here
Customised 360 Degree Surveys
CompAssess has developed a powerful 360 degree survey solution
for customised surveys known as CompAssess Connect.
CompAssess Connect is ideal for organisations that wish to
have access to their own 360 degree survey based on the organisation’s
own competency framework or unique requirements.
CompAssess Connect is a totally flexible multi-rater survey
system that has revolutionised the way 360° feedback is
targeted, collected and utilised to leverage the personal
insight and development of individuals. Some of the key features
and benefits are listed below.
| Key Features |
Major Benefit |
| Totally customisable survey content |
The survey shell can be populated
with any survey content you like, or we can provide standard
survey items for you. |
| Totally customisable survey presentation
|
The survey can be readily customised to your preferred
style - for example, radio buttons or drop down boxes,
company logos etc. |
| On-line completion of surveys |
The survey is easily and reliably completed on-line,
all from an email with attached hyper-link to the survey
web site. |
| Automated follow-up |
We can see who has and who has not completed their survey
without compromising the anonymity of their responses.
This allows us to send personalised reminders, ensuring
close to 100% compliance. |
| Paper and pencil administration option |
For those without internet access, the survey can be
also administered in the traditional paper and pencil
approach ... or ... better still you can use a combination
of approaches. |
| Automated reporting |
As soon as the survey is closed we can generate reports
in next to real time. And because the process is automated,
the reports are accurate and free from human error. |
| Flexible feedback options |
We're happy to work with you to implement a feedback
and development planning process that both fits within
a given budget and adds maximum value. |
| Group performance trend data |
Our analysis doesn't finish at the individual level.
We will also provide you with a group summary report that
is invaluable in identifying group performance trends
and organisational development themes. |
| Scalability |
The survey cost per respondent is very low, making it
an easy and affordable tool to administer to large numbers,
or to repeat administrations longitudinally, allowing
individuals to demonstrate progress against development
goals. |
» View
a Client Case Study
»
Complete a sample CompAssess Connect questionnaire on-line
» View
a sample CompAssess Connect report
» Click
here to download a CompAssess article on Performance Management
[64KB], published in HR Monthly, "All For One".
» Contact CompAssess
for more information on our 360° or Multi-rater Survey
Services.
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