Case Study - On-line Testing

Client Need

A large international banking corporation was seeking to improve the accuracy of its selection process right across Asia Pacific locations without 'blowing out' recruitment and selection costs.

CompAssess Solution

CompAssess was engaged to partner with the bank to develop consistent and cost effective selection assessment processes across a wide variety of locations throughout Asia.

Several options and models were raised and submitted to cost benefit analysis before a decision was jointly made by CompAssess and the client to adopt an on-line solution.

Standardised tests with appropriate and quality normative data for candidate comparisons were selected. To ensure a smooth and professional administration of the tests as well as to counter security and candidate identity issues, client specific protocols were developed and test administrators were trained in each operating location.

The process accommodated for the professional administration of the designated test batteries on-line, while test interpretation, report preparation and client/candidate feedback was managed centrally from CompAssess's regional hubs in Sydney and Melbourne.

Outcome

The process is working seamlessly and cost effectively across Asia and cyber-space. In fact, the success of the model is such that other CompAssess clients have taken up the on-line service in North American and European locations.